{"id":10685,"date":"2025-10-28T21:19:10","date_gmt":"2025-10-28T20:19:10","guid":{"rendered":"https:\/\/www.pepticoreaminos.com\/?page_id=10685"},"modified":"2026-02-02T13:09:51","modified_gmt":"2026-02-02T12:09:51","slug":"chargeback-policy","status":"publish","type":"page","link":"https:\/\/pepticoreaminos.net\/en\/chargeback-policy\/","title":{"rendered":"Chargeback Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10685\" class=\"elementor elementor-10685\">\n\t\t\t\t<div class=\"elementor-element elementor-element-654b669 e-flex e-con-boxed e-con e-parent\" data-id=\"654b669\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd4994 elementor-widget elementor-widget-html\" data-id=\"3fd4994\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n  .pc-waiver { display: none; }\n  .pc-waiver a { text-decoration: underline; }\n  .pc-waiver small { display: block; margin-top: 20px; color: #555; font-size: 0.85rem; }\n  .pc-waiver .note { background: #f8f8f8; padding: 10px 15px; border-left: 3px solid #ddd; margin: 15px 0; }\n<\/style>\n\n<!-- ================= ITALIANO ================= -->\n<div class=\"pc-waiver lang-it\">\n  <h1>Chargeback Policy \u2013 PepticoreAminos<\/h1>\n  <p><em>Ultimo aggiornamento: 01\/01\/2026 \u2014 Contatti: <a href=\"mailto:info@pepticoreaminos.net\">info@pepticoreaminos.net<\/a> \u2014 <a href=\"\/en\/contact\/\">modulo contatti<\/a><\/em><\/p>\n\n  <h3>1) Pagamenti e natura degli ordini<\/h3>\n  <p>Tutti i pagamenti effettuati a <strong>Pepticore Aminos<\/strong> vengono processati immediatamente.  \n  I nostri prodotti sono venduti esclusivamente come <strong>composti per uso di ricerca<\/strong> e, una volta avviata l\u2019evasione dell\u2019ordine, non \u00e8 possibile annullare automaticamente la transazione.<\/p>\n\n  <h3>2) Contestazioni e corretto utilizzo dei chargeback<\/h3>\n  <p>I chargeback sono strumenti messi a disposizione dagli istituti bancari per la gestione di <strong>transazioni non autorizzate o fraudolente<\/strong>.  \n  L\u2019apertura di un chargeback <strong>senza aver prima contattato il nostro servizio clienti<\/strong> per tentare una risoluzione pu\u00f2 essere considerata un <strong>uso improprio della procedura<\/strong>.<\/p>\n\n  <p>I chargeback avviati in modo <strong>ingiustificato, strumentale o contrario alle policy pubblicate<\/strong> (Shipping Policy, Refund Policy, Terms &amp; Conditions) possono comportare la <strong>limitazione o sospensione dell\u2019account cliente<\/strong>.<\/p>\n\n  <h3>3) Documentazione e prove<\/h3>\n  <p><strong>Pepticore Aminos<\/strong> conserva registrazioni complete di ogni ordine, inclusi pagamenti, conferme di spedizione, tracciamenti, fotografie, log di sistema e comunicazioni con il cliente.<\/p>\n  <p>In caso di contestazione bancaria, tali informazioni vengono fornite al processore di pagamento o all\u2019istituto emittente come <strong>prova di corretto adempimento contrattuale<\/strong>.<\/p>\n\n  <h3>4) Comunicazione preventiva<\/h3>\n  <p>Invitiamo i clienti a contattarci preventivamente all\u2019indirizzo <a href=\"mailto:info@pepticoreaminos.net\">info@pepticoreaminos.net<\/a> o tramite il <a href=\"\/en\/contact\/\">modulo contatti<\/a> per consentirci di valutare e risolvere eventuali problematiche in modo diretto.<\/p>\n\n  <h3>5) Chargeback ripetuti o abusivi<\/h3>\n  <p>Nel caso di chargeback <strong>ripetuti, abusivi o manifestamente infondati<\/strong>, <strong>Pepticore Aminos<\/strong> si riserva il diritto di limitare l\u2019accesso ai servizi, bloccare ulteriori ordini e, ove appropriato, intraprendere azioni a tutela della propria attivit\u00e0 e per il recupero dei costi sostenuti.<\/p>\n\n  <div class=\"note\">\n    <p><strong>Nota:<\/strong> effettuando un ordine sul nostro sito, il cliente dichiara di aver letto e accettato la presente Chargeback Policy, che costituisce parte integrante dei <a href=\"https:\/\/pepticoreaminos.net\/en\/condizioni-di-servizio\/\" target=\"_blank\" rel=\"noopener\">Termini di Servizio<\/a>.<\/p>\n  <\/div>\n\n  <small>In caso di discrepanze tra le versioni linguistiche, fa fede la versione italiana.<\/small>\n<\/div>\n\n<!-- ================= ENGLISH ================= -->\n<div class=\"pc-waiver lang-en\">\n  <h1>Chargeback Policy \u2013 Pepticore Aminos<\/h1>\n  <p><em>Last updated: 2025-10-28 \u2014 Contact: <a href=\"mailto:info@pepticoreaminos.net\">info@pepticoreaminos.net<\/a> \u2014 <a href=\"\/en\/contact\/\">contact form<\/a><\/em><\/p>\n\n  <h3>1) Payments and order nature<\/h3>\n  <p>All payments made to <strong>Pepticore Aminos<\/strong> are processed immediately.  \n  Our products are sold strictly for <strong>research use only<\/strong>, and once order fulfillment has started, transactions cannot be automatically reversed.<\/p>\n\n  <h3>2) Disputes and proper use of chargebacks<\/h3>\n  <p>Chargebacks are mechanisms provided by banks to address <strong>unauthorized or fraudulent transactions<\/strong>.  \n  Filing a chargeback <strong>without first contacting our support team<\/strong> to seek resolution may be considered an <strong>improper use of the dispute process<\/strong>.<\/p>\n\n  <p>Chargebacks initiated in a <strong>groundless, abusive, or policy-violating manner<\/strong> (contrary to our Shipping Policy, Refund Policy, and Terms &amp; Conditions) may result in <strong>account limitations or suspension<\/strong>.<\/p>\n\n  <h3>3) Documentation and evidence<\/h3>\n  <p><strong>Pepticore Aminos<\/strong> maintains comprehensive records of all orders, including payment confirmations, shipping data, tracking logs, system records, and customer communications.<\/p>\n  <p>In the event of a chargeback, such materials may be submitted to the payment processor or issuing bank as <strong>evidence of proper fulfillment<\/strong>.<\/p>\n\n  <h3>4) Prior communication<\/h3>\n  <p>Customers are encouraged to contact us at <a href=\"mailto:info@pepticoreaminos.net\">info@pepticoreaminos.net<\/a> or via the <a href=\"\/en\/contact\/\">contact form<\/a> before initiating any financial dispute, allowing us to review and address the issue directly.<\/p>\n\n  <h3>5) Repeated or abusive chargebacks<\/h3>\n  <p>In cases of <strong>repeated, abusive, or manifestly unfounded chargebacks<\/strong>, <strong>Pepticore Aminos<\/strong> reserves the right to restrict service access, block future orders, and, where appropriate, take reasonable steps to protect its business interests and recover incurred costs.<\/p>\n\n  <div class=\"note\">\n    <p><strong>Note:<\/strong> by placing an order on our website, the customer acknowledges and agrees to this Chargeback Policy as an integral part of our <a href=\"https:\/\/pepticoreaminos.net\/en\/terms-and-condition\/\" target=\"_blank\" rel=\"noopener\">Terms &amp; Conditions<\/a>.<\/p>\n  <\/div>\n\n  <small>In case of discrepancies between language versions, the Italian version shall prevail.<\/small>\n<\/div>\n\n<script>\n(function(){\n  var path = window.location.pathname.toLowerCase();\n  var lang = (document.documentElement.getAttribute('lang') || '').toLowerCase();\n  var it = document.querySelector('.pc-waiver.lang-it');\n  var en = document.querySelector('.pc-waiver.lang-en');\n  if (!it || !en) return;\n  if (path.includes('\/en\/') || lang.startsWith('en')) {\n    en.style.display = 'block'; it.style.display = 'none';\n  } else {\n    it.style.display = 'block'; en.style.display = 'none';\n  }\n})();\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Chargeback Policy \u2013 PepticoreAminos Ultimo aggiornamento: 01\/01\/2026 \u2014 Contatti: info@pepticoreaminos.net \u2014 modulo contatti 1) Pagamenti e natura degli ordini Tutti i pagamenti effettuati a Pepticore Aminos vengono processati immediatamente. I nostri prodotti sono venduti esclusivamente come composti per uso di ricerca e, una volta avviata l\u2019evasione dell\u2019ordine, non \u00e8 possibile annullare automaticamente la transazione. 2) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10685","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pepticoreaminos.net\/en\/wp-json\/wp\/v2\/pages\/10685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pepticoreaminos.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pepticoreaminos.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pepticoreaminos.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pepticoreaminos.net\/en\/wp-json\/wp\/v2\/comments?post=10685"}],"version-history":[{"count":7,"href":"https:\/\/pepticoreaminos.net\/en\/wp-json\/wp\/v2\/pages\/10685\/revisions"}],"predecessor-version":[{"id":11861,"href":"https:\/\/pepticoreaminos.net\/en\/wp-json\/wp\/v2\/pages\/10685\/revisions\/11861"}],"wp:attachment":[{"href":"https:\/\/pepticoreaminos.net\/en\/wp-json\/wp\/v2\/media?parent=10685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}