Privacy Policy – Pepticore Aminos
Last updated: 28/09/2025
1. Data Controller
The Data Controller is Pepticore Aminos (“Titolare”).
Per richieste sulla privacy puoi contattarci via email a [email protected]
oppure tramite il modulo contatti.
2. Scope
This privacy notice explains how we process personal data when you visit our website, contact us (e.g., by email or contact form), and/or place orders. This notice is provided in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national laws.
3. Types of Data Processed
- Contact data: name, surname, email, phone, institution.
- Shipping/billing data: address, ZIP code, city, country, tax details (if needed for invoices).
- Order data: purchased products, amounts, payment method (processed mainly by third-party providers), shipping status.
- Message content: information you send us via forms or email.
- Technical/navigation data: IP address, device identifiers, security logs, cookies/ similar technologies (see Cookie Policy).
4. Purposes and Legal Bases
- Responding to inquiries via form/email. Legal basis: legitimate interest (Art. 6.1.f GDPR) or pre-contractual measures (Art. 6.1.b).
- Order, payment, and shipping management, including post-sales support. Legal basis: contract (Art. 6.1.b) and legal obligation for tax/accounting compliance (Art. 6.1.c).
- Service communications related to orders or policy updates. Legal basis: contract/legal obligation.
- Promotional communications (e.g., new products, offers) only with your consent or within the limits of soft spam, where permitted. Legal basis: consent (Art. 6.1.a) or legitimate interest (Art. 6.1.f).
- Website security and fraud prevention (e.g., antispam, logs). Legal basis: legitimate interest (Art. 6.1.f).
- Tutela dei diritti in sede giudiziaria o amministrativa (es. gestione contestazioni, reclami, difesa in giudizio).
Base giuridica: interesse legittimo del Titolare alla tutela dei propri diritti (art. 6.1.f GDPR).
5. Data Provision
Il conferimento dei dati contrassegnati come obbligatori nei form è necessario per evadere richieste o ordini. Il mancato conferimento può rendere impossibile la prestazione del servizio.
6. Recipients of Data
Personal data may be shared with entities acting as Data Processors under Art. 28 GDPR, such as:
- Hosting, IT maintenance, and security providers.
- Payment and financial service providers (payment gateways, antifraud).
- Shipping and logistics services (couriers).
- Emailing/CRM platforms for transactional or marketing communications (where lawful).
Data will not be publicly disclosed. Additional sharing may occur if required by competent authorities.
7. Extra-EU Transfers
If some service providers process data outside the EEA, transfers will occur in compliance with Chapter V GDPR (e.g., adequacy decisions or EU Standard Contractual Clauses), with supplementary safeguards if required. Details are available upon request.
8. Retention Periods
- Inquiries via form/email: up to 24 months from last interaction, unless needed for defense.
- Order and billing data: retained for the legally required period (e.g., up to 10 years for tax/accounting).
- Marketing data: until consent withdrawal or objection; periodically reviewed for relevance.
- Technical/security logs: typically 6–24 months.
9. Marketing Communications
In assenza di consenso non invieremo comunicazioni di marketing, salvo i limiti del soft spam ove consentiti dalla legge. Puoi in ogni momento revocare il consenso o opporti alle comunicazioni, contattandoci a [email protected] o tramite il modulo contatti.
10. Data Subject Rights
Under Articles 15–22 GDPR, you may exercise the following rights:
- Access your data and obtain a copy (Art. 15).
- Rectification of inaccurate or incomplete data (Art. 16).
- Erasure (“right to be forgotten”, Art. 17).
- Restriction of processing (Art. 18).
- Data portability (Art. 20), where applicable.
- Objection to processing, including for marketing (Art. 21).
- Withdrawal of consent (Art. 7.3), without affecting lawfulness of processing before withdrawal.
Per esercitare i diritti puoi scrivere a [email protected] o utilizzare il modulo contatti. Hai inoltre diritto di proporre reclamo all’Autorità Garante per la Protezione dei Dati Personali (www.garanteprivacy.it) o all’autorità competente del tuo Paese UE.
11. Security
Adottiamo misure tecniche e organizzative adeguate per proteggere i dati (es. cifratura in transito mediante HTTPS, controllo accessi, minimizzazione). L’accesso ai dati personali è limitato a personale autorizzato che ne abbia necessità per finalità connesse a ordini, assistenza o obblighi legali.
12. Orders and Payments
When placing an order, you will be asked for data necessary for billing, shipping, and assistance. Payment data are processed mainly by third-party payment providers; we only receive the minimum necessary details (e.g., transaction reference, status). In case of issues, we will use your contact data to support you.
13. Cookies and Similar Technologies
Our site may use technical cookies and, with consent, analytical and/or profiling cookies from third parties. For details (types, purposes, retention, managing preferences), see our Cookie Policy and the related consent banner.
14. Minors
Our products are intended strictly for research use and not for minors. We do not knowingly collect personal data from minors.
15. Policy Updates
La presente informativa può essere aggiornata. Le modifiche saranno pubblicate su questa pagina con data di aggiornamento. L’uso continuato del sito dopo le modifiche comporta l’accettazione della versione aggiornata.
16. Contact Us
Per domande o richieste sulla privacy puoi contattarci a [email protected] o tramite il modulo contatti.
In caso di discrepanze tra le versioni linguistiche, fa fede la versione italiana.Privacy Policy – Pepticore Aminos
Last updated: 2025-09-28
1. Data Controller
The Data Controller is Pepticore Aminos (“Controller”).
For privacy inquiries, you can contact us via email at [email protected]
or through the contact form.
2. Scope of this Policy
This Privacy Policy describes how we process personal data when you visit our website, contact us (e.g., by email or contact form), and/or place an order. It is provided pursuant to Regulation (EU) 2016/679 (“GDPR”) and applicable national laws.
3. Types of Data Processed
- Contact data: name, surname, email, phone, institution (if any).
- Shipping/billing data: address, ZIP, city, country, tax information (if invoicing required).
- Order data: purchased products, amounts, payment method (non-full data when handled by third-party provider), shipping status.
- Message content: information sent via form or email.
- Technical/navigation data: IP address, device identifiers, security logs, cookies/similar technologies (see Cookie section).
4. Purposes and Legal Bases
- Responding to requests sent via form/email.
Legal basis: legitimate interest (Art. 6.1.f GDPR) or pre-contractual measures (Art. 6.1.b). - Order, payment, and shipment management (including after-sales assistance).
Legal basis: contract (Art. 6.1.b) and legal obligation (Art. 6.1.c). - Service communications about order updates or policy changes.
Legal basis: contract (Art. 6.1.b) / legal obligation (Art. 6.1.c). - Promotional communications (e.g., news or offers) only if you have given consent or within soft spam limits where allowed.
Legal basis: consent (Art. 6.1.a) or legitimate interest (Art. 6.1.f), respecting the right to object. - Website security and fraud prevention (e.g., antispam, logs).
Legal basis: legitimate interest (Art. 6.1.f). - Legal defense and protection of rights (e.g., managing complaints, disputes, or legal claims).
Legal basis: legitimate interest of the Controller to defend its rights (Art. 6.1.f GDPR).
5. Nature of Data Provision
Providing data marked as mandatory in forms is necessary to handle requests or orders. Failure to provide such data may prevent us from delivering the service.
6. Recipients
Data may be disclosed to Data Processors under Art. 28 GDPR, including:
- Hosting and IT security providers;
- Payment gateways and financial service providers (fraud prevention);
- Shipping/logistics services (couriers);
- Emailing/CRM platforms for transactional (and if applicable, marketing) communications.
Data are not publicly disclosed. Further communication may occur to authorities when required by law.
7. Data Transfers Outside the EU
Where some service providers process data outside the European Economic Area, transfers will comply with Chapter V GDPR (e.g., adequacy decisions or EU Standard Contractual Clauses), with additional safeguards where necessary. Details are available upon request to the Controller.
8. Data Retention
- Form/email requests: up to 24 months after the last interaction, unless needed for defense purposes.
- Order and billing data: as required by law (e.g., up to 10 years for accounting/tax).
- Marketing data: until consent is withdrawn or objection is raised, with periodic relevance checks.
- Technical/security logs: as necessary for maintenance (typically 6–24 months).
9. Promotional Communications
We will not send marketing communications without consent, except within soft spam limits allowed by law. You may withdraw consent or object at any time by contacting [email protected] or through the contact form.
10. Data Subject Rights
Under Articles 15–22 GDPR, you have the right to:
- Access and obtain a copy of your data (Art. 15);
- Rectify inaccurate data and complete incomplete ones (Art. 16);
- Erase data (“right to be forgotten”, Art. 17) where applicable;
- Restrict processing (Art. 18);
- Data portability (Art. 20) when processed automatically based on contract or consent;
- Object to processing (Art. 21), including for marketing purposes;
- Withdraw consent (Art. 7.3), without affecting prior lawful processing.
To exercise your rights, write to [email protected] or use the contact form. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or your national authority.
11. Security
We implement appropriate technical and organizational measures to protect data (e.g., HTTPS encryption, access control, minimization). Access is limited to authorized personnel who need it for order, support, or legal purposes.
12. Orders and Payments
During ordering, we may request data necessary for billing, shipping, and support. Payment data are mostly handled by third-party gateways; we only receive the information required to confirm the transaction result (e.g., status, reference). In case of issues, we will use your contact data to assist you.
13. Cookies and Similar Technologies
The website may use technical cookies and, with consent, analytical and/or third-party profiling cookies. For details (types, purposes, retention, and preference management), please see our Cookie Policy and related consent banner.
14. Minors
Our products are intended for research use only and not for minors. We do not knowingly collect data from minors.
15. Policy Updates
This policy may be updated. Changes will be posted on this page with the update date. Continued use of the site after updates implies acceptance of the revised version.
16. Contacts
For privacy inquiries, contact us at [email protected] or through the contact form.
In case of discrepancies between language versions, the Italian version shall prevail.